Terms of Service

1. Acceptance of Terms

By accessing or using Call Whisperer ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

Call Whisperer is an AI-powered sales coaching platform that enables users to practice sales calls with simulated AI prospects. The Service provides real-time coaching suggestions, post-session analysis, and performance scoring to help sales professionals improve their skills.

3. Account Registration

To use the Service, you must create an account with a valid email address. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to provide accurate and complete information when creating your account and to update your information as necessary to keep it current.

4. Acceptable Use

You agree not to:

• Use the Service for any illegal or unauthorized purpose
• Attempt to manipulate, reverse engineer, or exploit the AI coaching system
• Share, sell, or redistribute AI-generated coaching content as your own product
• Create multiple accounts to circumvent usage limits
• Use automated tools or bots to interact with the Service
• Transmit offensive, harmful, or inappropriate content during practice sessions
• Interfere with or disrupt the Service or its infrastructure

5. Usage Limits

The Service includes configurable usage limits on practice sessions, including daily and weekly session caps and maximum session duration. These limits may be adjusted at our discretion. Attempting to circumvent usage limits may result in account suspension or termination.

6. AI-Generated Content

The coaching suggestions, scripts, and analysis provided by the Service are generated by artificial intelligence and are intended for educational and practice purposes only. This content:

• Does not constitute professional sales training or business advice
• May not be accurate, complete, or suitable for every sales situation
• Should be used as a supplement to, not a replacement for, professional development
• Does not guarantee any particular sales outcomes or results

7. Call Recording and Transcription

By using the Service, you consent to the recording and transcription of your practice sessions. These recordings and transcripts are used to generate coaching feedback, session analysis, and to improve the Service. You acknowledge that practice sessions involve AI-simulated conversations, not real prospects.

8. Intellectual Property

The Service, including its design, features, AI models, and content, is owned by Call Whisperer and protected by intellectual property laws. You retain ownership of any original content you provide. You grant us a license to use your practice session data to operate and improve the Service.

9. Free Tier

The Service is currently offered as a free tier with usage limits. We reserve the right to modify, limit, or discontinue the free tier at any time, with or without notice. Future paid tiers may be introduced with additional features and higher limits.

10. Limitation of Liability

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, error-free, or meet your specific requirements. In no event shall Call Whisperer be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service.

11. Termination

We may suspend or terminate your access to the Service at any time for violations of these terms or for any other reason at our discretion. You may delete your account at any time. Upon termination, your right to use the Service ceases immediately.

12. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Material changes will be communicated through the Service or via email. Your continued use of the Service after changes constitutes acceptance of the modified terms.

13. Governing Law

These terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

14. Contact Us

If you have questions about these Terms of Service, please contact us at legal@callwhisperer.app.